Legal Document

zbaji Terms and Conditions

Please read all terms and conditions carefully before using this platform — this document has been prepared to ensure complete transparency about your rights and responsibilities.

Last Updated: January 2026

These Terms and Conditions ("Terms") govern the use of the zbaji platform and all its services. By registering on, accessing, or using the zbaji website in any way, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

zbaji is committed to providing a safe and reliable online gaming experience for players in Bangladesh. These Terms may change from time to time and will be updated on this page when they do. It is recommended that you re-read the Terms before each visit.

Account and Eligibility Requirements

Section 1

Registration Eligibility

To register on the zbaji platform and use its gaming services, you must meet the following conditions:

  • You must be at least 21 years of age. zbaji strictly provides services only to those aged 21 or above.
  • You have the legal capacity to enter into binding agreements.
  • You are not a resident of any region where online gaming is legally prohibited.
  • You are creating an account on your own behalf, not on behalf of any third party.
  • Each individual may create only one account. Creating multiple accounts is strictly prohibited.
zbaji may request identity documents or proof of age for verification at any time. If the information provided is false or incomplete, the account may be closed immediately.
Section 2

Account Security and Responsibility

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activity that takes place on your account.

  • Do not share your account details with anyone.
  • If you suspect unauthorized access to your account, notify our support team immediately.
  • Transferring or selling your account to another person is strictly prohibited.
  • All information provided in the account must be true, accurate, and up to date.

Deposits, Withdrawals and Payments

Section 3

Deposit Terms

The following rules apply when depositing funds into zbaji:

  • Minimum deposit amount: ৳200 (per method).
  • Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
  • Deposited funds must come only from the registered account holder's own payment method.
  • Depositing funds through a third party is strictly prohibited.
  • zbaji reserves the right to verify any transaction.
Section 4

Withdrawal Terms

The following conditions must be met to withdraw winnings:

  • Minimum withdrawal amount: ৳500.
  • Withdrawals are generally processed within 1 hour.
  • Withdrawal requests will only be sent to the same payment method used for the deposit.
  • Account verification (KYC) may be required before a withdrawal can be processed.
  • zbaji reserves the right to place a hold on withdrawals in cases of suspicious activity.
  • Applicable wagering requirements must be met before bonus funds can be withdrawn.
In accordance with its anti-money laundering policy, zbaji reserves the right to investigate any unusual transaction and take necessary action.

Bonuses and Promotional Offers

Section 5

Welcome Bonus

zbaji offers a welcome bonus for new members. The terms of this bonus are listed below:

  • 100% bonus on the first deposit, up to a maximum of ৳8,000.
  • Bonus wagering requirement: 20x (you must place bets equal to 20 times the bonus amount).
  • The bonus may only be claimed once and applies to each new account.
  • The wagering requirement must be met within the specified validity period of the bonus.
  • Multiple bonuses cannot be claimed at the same time unless separately approved.
Section 6

General Bonus Policy

The following general conditions apply to all bonuses and promotional offers:

  • zbaji reserves the right to change, suspend, or cancel any bonus offer at any time.
  • If evidence of fraudulent use of a bonus is found, the account may be closed and deposited funds forfeited.
  • Bonus amounts cannot be converted into cash or any other reward.
  • Placing opposing bets on the same game to earn a bonus (arbitrage) is prohibited.
  • Full details of promotional offers can be found on the relevant promotion page.

Gaming Rules

Section 7

Game Usage Terms

The following rules must be followed when playing games on the zbaji platform:

  • All games are operated by third-party software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi).
  • Game outcomes are determined by a Random Number Generator (RNG) and zbaji does not interfere with this process.
  • If a game result is incomplete due to a technical error, zbaji reserves the right to void that round.
  • Exploiting any software bug or vulnerability for an advantage is strictly prohibited.
  • Using bots, automated software, or any form of artificial intelligence to operate games is prohibited.
  • Using the same account on multiple devices at the same time is prohibited.
Section 8

Dispute Resolution

If a dispute arises over a game result:

  • First, contact our support team via 24/7 live chat or email.
  • When submitting a complaint, please include the game name, date, time, and round ID.
  • Server logs and game records will be treated as final evidence.
  • zbaji's decision is final and binding in all disputes.

VIP Program

Section 9

VIP Levels and Benefits

zbaji has four VIP levels, each offering a weekly cashback benefit:

  • Bronze: Up to 0.2% weekly cashback.
  • Silver: Up to 0.5% weekly cashback.
  • Gold: Up to 0.8% weekly cashback.
  • Platinum: Up to 1.0% weekly cashback.

VIP levels are determined based on player activity and engagement on the platform. The opportunity to advance to a higher level is open to everyone.

zbaji reserves the right to change the terms, levels, or benefits of the VIP program at any time. Members will be notified in a timely manner of any changes.

Prohibited Activities

Section 10

What Is Strictly Prohibited

Any of the following activities are strictly prohibited on the zbaji platform and may result in permanent account closure:

  • Fraudulent activity, providing false information, or identity fraud.
  • Money laundering or illegal financial activity.
  • Bonus fraud — attempting to earn bonuses by using multiple accounts or through coordinated means.
  • Hacking, introducing viruses, or inserting malicious code into the platform's software.
  • Threatening, harassing, or abusing other players.
  • Using any automated method or bot to operate games.
  • Creating or managing an account on behalf of a minor.
Section 11

Account Closure Process

zbaji reserves the right to temporarily or permanently close an account in the following circumstances:

  • Violation of any clause of these Terms.
  • Evidence of fraudulent or suspicious activity.
  • Instructions from a regulatory authority or legal obligation.
  • A self-exclusion request under the responsible gaming policy.

In the event of account closure, zbaji will provide a reasonable opportunity to respond and will arrange the return of any legitimate funds, except where evidence of fraud exists.

Privacy and Data Protection

Section 12

Protection of Personal Information

zbaji places the highest importance on the protection of your personal information. Our full privacy policy has been published separately.

  • Your information is kept secure using SSL encryption.
  • Your information is not sold to third parties.
  • Information is used only for providing services, ensuring security, and meeting legal obligations.
  • Detailed information is available on our Privacy Policy page.

Responsible Gaming

Section 13

Responsible Gaming Commitment

zbaji treats responsible gaming as its primary priority. We believe gaming is a form of entertainment, not a source of income.

  • We provide tools to set deposit and loss limits.
  • Self-exclusion is available — either for a set period or permanently.
  • If you notice signs of gaming addiction, our support team is ready to help.
  • We follow strict age verification procedures to prevent minors from using accounts.

For detailed information and support on responsible gaming, please visit our Responsible Gaming page.

Limits of Liability

Section 14

Disclaimer of Liability

zbaji will have no legal liability in the following matters:

  • Loss caused by internet connection issues or technical faults with a device.
  • Technical issues in games provided by third-party software providers.
  • Unforeseen circumstances (force majeure) — natural disasters, government restrictions, cyberattacks, etc.
  • Financial loss resulting from a user's own gaming decisions.
The zbaji service is provided on an "as is" basis. No guarantee of uninterrupted or error-free service is given, however we strive to ensure the highest quality experience.
Section 15

Changes to Terms

zbaji reserves the right to amend these terms at any time.

  • For significant changes, members will be notified via their registered email or through the platform.
  • Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
  • The latest version of the terms will always be available on this page.

Contact & Support

Section 16

Support & Contact

If you have any questions or complaints about these terms, please contact our support team:

For information on various other topics, please visit our FAQ page, Privacy Policy, and Responsible Gaming page.

The Bengali version of these terms shall be considered the original and authoritative document. In the event of any dispute, the Bengali version will take precedence.