zbaji's Privacy Policy
Your personal information is fully secure at zbaji. Everything is clearly set out here — how we collect, store, and use data, and what your rights are.
Introduction and Overview
zbaji ("we", "our", "platform") operates a safe and reliable online gaming service for Bangladeshi players. We treat your privacy with the highest importance and are committed to protecting your personal information.
This privacy policy applies to zbaji's website zbaji.cam. It describes what information we collect, why we collect it, how we use it, and what rights you have over your information. By using our service, you are considered to have given your consent to this privacy policy.
This policy may be updated from time to time. For any significant changes, we will notify you at your registered email address. We recommend visiting this page regularly.
What Information We Collect
We collect various types of information during registration and use of zbaji's services. This information falls into two main categories — information you provide directly, and information collected automatically.
Personal Identification Information
Information you provide at the time of registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial and Payment Information
Information required for deposits and withdrawals:
- bKash / Nagad / Rocket / Upay number
- Bank account details (where applicable)
- Transaction history
- Deposit and withdrawal amounts
Identity Verification Information (KYC)
Documents collected for security and compliance:
- National ID (NID) number
- Passport or driving licence (where applicable)
- Selfie photo (for identity confirmation)
User Activity Information
Usage data collected automatically:
- IP address and device information
- Browser type and operating system
- Game play history and duration
- Cookie and session data
- Login time and location information
Purpose of Data Use
zbaji uses your information only for legitimate and necessary purposes. We do not use your information for any purpose outside this privacy policy.
Data Sharing and Disclosure
zbaji never sells your personal information or discloses it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
Limited information may be shared with selected third parties for payment processing, gaming technology, cybersecurity, and customer service. These partners operate under strict confidentiality agreements and may not use the information for any other purpose.
Legal Obligations
Information may be provided when required by a valid legal order from a competent authority, a court order, or an investigation. In such cases zbaji always complies with applicable law and discloses only the information legally required.
Business Transfer
If zbaji is merged, acquired, or its assets are transferred in the future, user information may also be transferred. We will give you advance notice in such circumstances.
Security and Fraud Prevention
Limited information may be shared with relevant authorities or partners in the interest of preventing and investigating fraud, deception, or any other illegal activity.
Cookies and Tracking Technology
zbaji uses cookies and similar tracking technologies that improve your browsing experience and ensure the correct functioning of the platform.
Data Security Measures
zbaji has adopted industry-leading security measures to protect your information. Our technical and organisational safeguards are as follows:
SSL Encryption
256-bit SSL/TLS encryption is used for all data transfers, ensuring banking-grade security.
Data Segregation
Personal information, financial information, and gaming data are stored in separate encrypted databases.
Access Control
Only authorised staff can access specific information. All access is logged and regularly audited.
Security Audits
System security is maintained through regular third-party security audits and vulnerability testing.
Two-Factor Verification
Two-factor authentication is used for account login and large financial transactions.
Secure Hosting
Data integrity and security are maintained at the server level through firewalls, DDoS protection, and regular backups.
Note: No digital system is 100% secure. While we make every effort, we cannot guarantee that the risk of a data breach is completely eliminated. If a security breach occurs, we will notify you in accordance with applicable law.
Your Rights and Controls
You have important rights over your account and personal information at zbaji. We are committed to helping you exercise these rights.
To exercise these rights or for any request regarding your information, contact us at [email protected].
Data Retention Period
zbaji does not retain information for longer than necessary. Retention periods depend on the type of information and its purpose:
Account Information
Retained while the account is active and, after closure, in accordance with specific legal requirements. Following a request to close an account, information is deleted as quickly as possible, though it will be kept for the applicable period if legal obligations exist.
Financial Transaction Records
Financial transaction records are retained for the period required by anti-money laundering regulations and legal requirements relating to financial record keeping.
Customer Support Communications
Customer support records from live chat and email are retained for a limited period for the purpose of quality assurance and dispute resolution.
Analytics Data
Analytics data used for service improvement is generally anonymised and may be retained for an extended period, in a form that does not allow individuals to be identified.
Protection of Minors
zbaji's services are for users aged 21 and over only. We do not knowingly collect or process information from anyone under the age of 21.
Age verification is mandatory at registration. If we become aware that someone has opened an account while under the age of 21, that account will be closed immediately and the collected information will be deleted. If you believe a minor is operating an account on zbaji, please let us know at [email protected].
Policy Changes and Updates
zbaji reserves the right to update this privacy policy from time to time. If significant changes are made to the policy:
Contact and Complaints
Contact us for any questions, concerns, or data-related requests regarding the privacy policy. Our team is always ready to assist in Bengali.
zbaji Privacy Support
To learn more, visit our Terms and Conditions and Responsible Gaming pages. zbaji is committed to ensuring a safe and fair gaming environment for all players.