🛡️ Safe Gaming · For 21+ only

zbaji's commitment to responsible gaming

We believe entertainment should be enjoyable — not stressful. We are committed to making sure your gaming experience on zbaji remains controlled and safe at all times.

21+ Age limit enforced
24/7 Support in Bengali
৳200 Minimum deposit
SSL Encrypted security

Why is responsible gaming important?

Online gaming can be a great form of entertainment — but like any form of entertainment, it needs to be kept in check. At zbaji we believe every player should set their own limits and see gaming purely as a source of enjoyment. Gaming addiction is a real issue, and awareness and the right steps are essential to addressing it.

The core goal of our responsible gaming policy is to keep you in control at all times. From setting deposit limits to self-exclusion, time-out, and 24/7 live chat support — zbaji is with you every step of the way. More detailed information is available on our FAQ page.

Remember: gaming is for those aged 21 and above only. If you are concerned about your own gaming, or someone you know is facing this issue — contact our support team today.

Key tools for safe gaming

Age verification

zbaji strictly enforces a 21+ age limit. Age verification is mandatory at registration. Accounts belonging to underage users are closed immediately.

Setting deposit limits

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately; a waiting period applies if you want to increase it.

Time-out feature

Want to take a break from gaming for a set period? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 90 days.

Self-exclusion

If you feel gaming is getting out of control, use self-exclusion to close your account for the long term. Reversing this decision is not easy — that is intentional.

Gaming history review

You can view all your transactions, bets, and win/loss history at any time. This information helps you understand your own patterns.

Awareness and education

We regularly share information about the signs of gaming addiction, ways to prevent it, and how to get help — because awareness is the first step to protection.

Ask yourself

If the answer to any of the questions below is "yes", it is time to pause and reflect. Knowing your own limits is key to keeping gaming enjoyable. Speak to our support team if you need help.

Remember, asking for help is not a sign of weakness — it takes courage. zbaji is always here for you.

Are you playing beyond your budget and trying to win back money you have lost?
Is gaming causing problems in your relationships with family or friends?
Are you hiding your gaming from others?
Is gaming getting in the way of work, studies, or daily responsibilities?
Do you feel irritable or anxious when you lose?
Have you tried to stop gaming but been unable to?

Tools for control — in detail

Deposit limits

From Account Settings you can set your own daily, weekly, and monthly deposit limits. The minimum deposit is ৳200. Lowering a limit takes effect immediately; a 7-day waiting period applies to increase it.

Time-out

Use the time-out feature to take a temporary break. Pause gaming for 24 hours, 7 days, 30 days, or 90 days. No promotional emails will be sent during this period either.

Self-exclusion

Choose self-exclusion for a long-term break from gaming. Your account can be closed for a minimum of 6 months or permanently. If you attempt to open a new account during this period, it will be cancelled.

Loss limit

Gaming will stop automatically once you reach a set loss amount. Setting this limit in advance helps you avoid unexpected large losses.

Reality check

You will receive automatic reminders at set intervals showing how long you have been playing and your overall results. This keeps you connected to reality.

Minor protection

If you have children or teenagers at home, use parental control software on your device. zbaji never grants access to minors and no account is activated without age verification.

The core principles of responsible gaming

At zbaji, responsible gaming is not just a policy — it is part of our culture. We want to remind every player that gaming is a form of entertainment only — not a source of income. There is no guarantee of winning from gaming, and you should not play expecting to win in every session.

Tips for healthy gaming habits

  • Set a budget before you start gaming and stick to it.
  • Only spend money that you can afford to lose without it affecting your life.
  • Avoid gaming when you are emotional or under the influence of alcohol.
  • Do not place more bets in an attempt to recover money you have lost.
  • Take regular breaks and take part in other forms of entertainment and social activities.
  • Be open with family and friends about your gaming habits.
  • Review your gaming history regularly and try to understand your own patterns.

Child protection

zbaji strictly prevents minors from gaming. If you suspect that an underage person is using your account, notify our support team immediately. Always use a password on your device and keep your login details private.

Signs of gaming addiction

Gaming addiction occurs when it starts to negatively affect your daily life, relationships, or financial situation. Playing more than usual occasionally is not addiction — but constantly losing control, lying, and neglecting other areas of life are warning signs.

Remember: you are not alone. More information is available on our FAQ page, or you can contact us directly via live chat.

If you need support

We are here for you

If you have any concerns about your gaming, do not hesitate to reach out to us. Our support team will help you with complete confidentiality.

24/7 live chat (Bengali)
For the fastest support, use live chat — any time, any day.
Email Support
Full confidentiality guaranteed
All your information is protected by SSL encryption and handled in accordance with a strict privacy policy.

Play responsibly,
enjoy the fun

Have a safe gaming experience on zbaji. Visit our casino, slots, and cricket betting sections and set your own limits.

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Responsible gaming questions and answers

After logging in, go to "Account Settings" or the "Responsible Gaming" section. There you will find options to set daily, weekly, and monthly deposit limits separately. Lowering a limit takes effect immediately. If you need help, contact our 24/7 live chat.

Self-exclusion is a voluntary step where you close your account for a set period of time. During this period you cannot log in, no deposits can be made, and no promotional messages will be sent from zbaji. A specific process and waiting period apply to cancel self-exclusion. Contact us directly for support with this.

No, never. zbaji strictly enforces a 21+ age limit. Age is verified at registration, and if there is any suspicion that an underage person is using an account, that account is immediately closed and investigated.

A time-out is a temporary break — usually from 24 hours up to 90 days. It is relatively flexible and the account reactivates automatically when the break ends. Self-exclusion is long-term — a minimum of 6 months up to permanent. It requires a more involved process to cancel. For serious issues, self-exclusion is the right step.

zbaji offers support in several ways: deposit limits, time-out, self-exclusion, reality check reminders, and the ability to review your gaming history. On top of that, our 24/7 live chat support team can speak in Bengali and help with complete confidentiality. If you are experiencing any difficulty, do not hesitate to reach out.

Start by speaking with empathy and without judgment. Listen carefully to what they are going through. Contact our support team at zbaji — we can also advise family members on the right steps to take. If needed, recommend seeking professional mental health support.